Frequently Asked Questions & Store Policies
Each piece is handmade and hand-painted with care. Slight variations in color, shape, and details make every piece unique.
For questions about products or orders, please email us at wachiraphorn.oumwp@gmail.com or contact us through our Instagram, @12c.studio
Yes, we ship internationally. Shipping options and costs are shown at checkout, depending on your destination.
Please contact us as soon as possible if you need to make a change. Orders can only be cancelled before shipment.
Please contact me within 48 hours of delivery with your order number and photos of the item and packaging. We will review the issue and help you with the next steps.